Andorra Telecom

One of the main pillars of customer satisfaction is the search for quality in all Andorra Telecom’s activities and processes, with a full guarantee of the protection of information as a result of the strict security protocols.

Quality

Our desire to enhance the quality of our customer service and to seek continuous improvement has led Andorra Telecom to implement an Integrated Management System.

Security Policies

Information security is defined as the protection of information from a wide range of threats.

Customer service
115

From 8:00 a.m. to 00:00
(from Monday to Friday)
and from 9:00 a.m. to 11:00 p.m.
(Saturdays and Sundays).

Central Offices
875 000

From 8am to 6pm.

Telephone information
national and international
111

From 7:00 p.m. to 00 p.m. 365 days a year.

Customer service,
from abroad
+376 301115

From 8:00 a.m. to 9:00 p.m. (Monday to Friday)
and from 9:00 a.m. to 11:00 p.m. (Saturdays and Sundays).
For the loss or theft of a mobile terminal, the schedule is 24 hours every day of the week.