Andorra Telecom



Connectivity is one of the great priorities of Andorra Telecom. With the aims of providing Internet access to the country’s residents and visitors and ensuring they enjoy a satisfying digital experience, we have developed a free Wi-Fi network, known as Andorra Wi-Fi, in the main shopping district formed by the avenues of Meritxell in Andorra la Vella and Carlemany in Escaldes-Engordany.

This large network, which has been up and running since 2014, spans two kilometres of the most important high street in the Pyrenees, as well as other key high-density tourist areas, such as:

- Central Park

- Bus Station

- National Library

- Avinguda Sant Joan de Caselles (Canillo)

- Plaça del Consell (Encamp)

- Centre d’Ordino

- Plaça de les Fontetes (La Massana)

- Plaça Germandat (Sant Julià de Lòria)

As well as the above-mentioned access points, the network is also extended for important events of a sporting or cultural nature.

The Internet service is free of charge and can be accessed via a portal, where users identify themselves before they sign in.

The free Andorra Wi-Fi connection allows visitors and residents alike to enjoy a fast connection, making it easy to use the country's mobile apps, such as Andorra Go! and Turisme Actiu. In 2016, a total of 315,619 different users connected to Andorra Wifi making just over 4 million connections.

Customer service
115

From 8:00 a.m. to 00:00
(from Monday to Friday)
and from 9:00 a.m. to 11:00 p.m.
(Saturdays and Sundays).

Central Offices
875 000

From 8am to 6pm.

Telephone information
national and international
111

From 7:00 p.m. to 00 p.m. 365 days a year.

Customer service,
from abroad
+376 301115

From 8:00 a.m. to 9:00 p.m. (Monday to Friday)
and from 9:00 a.m. to 11:00 p.m. (Saturdays and Sundays).
For the loss or theft of a mobile terminal, the schedule is 24 hours every day of the week.