Andorra Telecom



Connectivity is one of the great priorities of Andorra Telecom. With the aims of providing Internet access to the country’s residents and visitors and ensuring they enjoy a satisfying digital experience, we have developed a free Wi-Fi network, known as Andorra Wi-Fi, in the main shopping district formed by the avenues of Meritxell in Andorra la Vella and Carlemany in Escaldes-Engordany.

This large network, which has been up and running since 2014, spans two kilometres of the most important high street in the Pyrenees, as well as other key high-density tourist areas, such as:

  • Andorra La Vella:
    • Avinguda Meritxell
    • Camp de fútbol
    • Carrer Princep Benlloch - Zona Església
    • Estació Nacional d'Autobusos
    • Oficina de Turisme Andorra la Vella
    • Parc Central Andorra la Vella
    • Pavelló Joan Alay
    • Plaça del Poble Andorra la Vella
    • Plaça Rebés
    • Poliesportiu d'Andorra la Vella
    • Prada Casadet Biblioteca Nacional
  • Canillo:
    • Plaça Carlemany
  • Encamp:
    • La Valireta
    • Pas de la Casa (Carrer Major, Carrer Sant Jordi, Avinguda del Consell General  Plaça Coprínceps)
    • Plaça Arinsols Encamp
  • Escaldes-Engordany:
    • Avinguda Carlemany
    • Prat del Roure
  • La Massana:
    • Plaça de les Fontetes
  • Sant Julià:
    • Plaça Germandat

As well as the above-mentioned access points, the network is also extended for important events of a sporting or cultural nature.

The Internet service is free of charge and can be accessed via a portal, where users identify themselves before they sign in.

The free Andorra Wi-Fi connection allows visitors and residents alike to enjoy a fast connection.

Customer service
115

From 8am to 11pm (Monday to Sunday).
In case of loss or theft of a mobile terminal, the schedule is 24 hours every day of the week.

Central offices
875 000

Monday to Friday from 8:30 a.m. to 8 p.m.
Saturday from 8:30 a.m. to 2 p.m.
Fast procedures on Saturday from 4 to 8 p.m.

Telephone information
national and international
111

From 8:00 a.m. to 12 p.m. (from monday to sunday).

Customer service
+376 301115

From 8am to 11pm (Monday to Sunday).
In case of loss or theft of a mobile terminal, the schedule is 24 hours every day of the week.