Andorra Telecom

The Andorra Telecom App incorporates fingerprint access
Jun04

The Andorra Telecom App incorporates fingerprint access

iPhone users with facial recognition software can also use it for access

Andorra Telecom has added fingerprint access to its Customer Space. This technology will be available to iPhone and Android users with compatible devices. It also facilitates facial recognition in iPhones X, so the application will accept the functionality that is compatible with each device. These technologies, which Apple calls “Touch ID” and “Face ID”, will allow users easier and safer access to the private part of the App.

In order to enjoy this new function, users need to download the latest edition of the App, available in participating markets since last Friday.

Andorra Telecom’s App, which allows users to consult different products, update services and control the television decoder, has been downloaded over 20,000 times since its launch, with 12,000 unique users per month.
Customer service
115

From 8:00 a.m. to 00:00
(from Monday to Friday)
and from 9:00 a.m. to 11:00 p.m.
(Saturdays and Sundays).

Central Offices
875 000

From 8am to 6pm.

Telephone information
national and international
111

From 7:00 p.m. to 00 p.m. 365 days a year.

Customer service,
from abroad
+376 301115

From 8:00 a.m. to 9:00 p.m. (Monday to Friday)
and from 9:00 a.m. to 11:00 p.m. (Saturdays and Sundays).
For the loss or theft of a mobile terminal, the schedule is 24 hours every day of the week.