Andorra Telecom

In addition to the effort Andorra Telecom makes to guarantee connectivity at our schools or emergency services and in providing radio and DTTV signal broadcasting, we also carry out a series of campaigns devoted to the community and individuals.

One of the pillars upholding this policy is digital education. This includes leading the development of ICTs and new educational tools, fostering the access to knowledge and promoting educational projects in the proper use and good practice on the Internet.

With this idea in mind, our collaboration with the Ministry of Education in the last few years has manifested itself in specific educational activities at schools on the responsible use of the Internet, and also the measurement of electromagnetic waves in the country in general and more specifically, in education centres.

Another area of activity focuses on our participation in social projects that ensure equal opportunities and rights for people with communication difficulties or disorders, such as those with Asperger's Syndrome.

Andorra Telecom has put its resources to work in the dissemination of international emergency campaigns through its collaboration with the NGO platform and it has specific partnership agreements with UNICEF and the Nostra Senyora de Meritxell School.



Specialisterne Workshop

The work begun with special needs groups in terms of communication saw its first fruits in 2016.

Charitable Campaigns

Andorra Telecom has a long history of collaborating with social causes. In the last few years, we have put our resources at the disposal of NGO platforms to raise funds or the awareness of charitable campaigns intended for humanitarian projects.

Collaboration with Meritxell School

The partnership between Andorra Telecom and the Nostra Senyora de Meritxell Specialised School (EENSM in its Catalan initials) is bound by a framework agreement that was formalised on 16 February, 2016 between our CEO Jordi Nadal and the dean of the school board, Pilar Díez.

Electromagnetic Field

The Electromagnetic Field Monitoring System of the Principality of Andorra allows all residents to consult the results of electromagnetic radiation in real-time in various points across Andorra.

Partnership with UNICEF

Andorra Telecom and UNICEF, through its committee in Andorra, signed a partnership agreement in 2016 that formalises the long-term relations existing between the two entities and strengthens the social commitment made by the telecommunications operator.

SMS Social

Andorra Telecom provides social entities with three-digit telephone numbers to raise funds for projects of a civic nature.

Customer service

From 8am to 11pm (Monday to Sunday).
In case of loss or theft of a mobile terminal, the schedule is 24 hours every day of the week.

Central offices
875 000

Monday to Friday from 8:30 a.m. to 8 p.m.
Saturday from 8:30 a.m. to 2 p.m.
Fast procedures on Saturday from 4 to 8 p.m.

Telephone information
national and international

From 8:00 a.m. to 12 p.m. (from monday to sunday).

Customer service
+376 301115

From 8am to 11pm (Monday to Sunday).
In case of loss or theft of a mobile terminal, the schedule is 24 hours every day of the week.